QCTO Qualification

Transport Clerk (Transport Coordinator)

SAQA Qualification ID 94025 | NQF Level 4 | 121 Credits

The purpose of this qualification is to prepare a learner to operate effectively as a Transport Clerk. Transport Clerks manage and coordinate the logistics of transporting goods, ensuring the efficient and accurate handling of shipping documentation, scheduling, and communication between various stakeholders. They play a critical role in facilitating the smooth movement of cargo from the point of departure to the point of arrival, while adhering to regulatory requirements and optimising transportation processes.

SAQA Qualification ID 94025
NQF Level Level 4
Credits 121
Duration 12 Months
Entry Requirement NQF Level 3

Qualification Overview

The purpose of this qualification is to prepare a learner to operate effectively as a Transport Clerk. Transport Clerks manage and coordinate the logistics of transporting goods, ensuring the efficient and accurate handling of shipping documentation, scheduling, and communication between various stakeholders. They play a critical role in facilitating the smooth movement of cargo from the point of departure to the point of arrival, while adhering to regulatory requirements and optimising transportation processes.

A Qualified Learner Will Be Able To

  • Plan and prepare transportation logistics
  • Manage shipping documentation
  • Coordinate communication between stakeholders

Learner Benefits

  • Gains recognition as a skilled transport clerk with up-to-date knowledge and competencies in logistics management and shipping documentation.
  • Enhances their ability to provide exceptional customer service, ensuring smooth and efficient communication between all parties involved in the transportation process.
  • Accesses career advancement opportunities within the transport and logistics industry, including roles in management, planning, and coordination, as well as potential entrepreneurial ventures in logistics.

Qualification Structure

The source qualification is structured across three compulsory components: knowledge/theory, practical skills and workplace experience.

Entry Requirements

  • NQF Level 3

Qualification Components

Knowledge / Theory

Builds the theoretical understanding required for the occupational role.

Practical Skills

Provides practical application of the skills described in the qualification.

Workplace Experience

Provides workplace exposure and application in an authentic work environment.

Qualification Modules

Unit 1: Knowledge-Based Module

Knowledge / Theory

ID Module Title NQF Level
432301000 Health, Safety, Quality and Legislation Level 4
432301000 Environment, Energy Efficiency and Ethics Level 4
432301000 Industry Contexts Level 4
432301000 Business Essentials Level 4
432301000 Transport Risk Level 4

1.1Health, Safety, Quality and Legislation

ID: 432301000 NQF Level 4

The main focus of the learning in this knowledge module is to build an understanding of the health, safety, quality and legislative theory required for the practice of transport coordination.

Learning focus:
  • Theories and principles of relevant legislation, regulations, codes and by-laws (30%)
  • Concepts, theories and principles of first aid (10%)
  • Theories, concepts and principles of quality control in transportation (25%)
  • Concepts, theories and principles of firefighting (25%)
  • Theories and principles of HIV and Aids (10%)

1.2Environment, Energy Efficiency and Ethics

ID: 432301000 NQF Level 4

The main focus of the learning in this knowledge module is to develop an understanding within the learner of the importance of environmental sustainability and energy efficiency factors impacting on undertaking business operations and processes in an environmentally sustainable and responsible manner. The learner will also be exposed to the concept and practices with regard to ethics in order for them to be able to interpret ethical and nonethical behaviour and practices.

Learning focus:
  • Theories and principles of relevant environmental sustainability requirements (40%)
  • Concepts, theories and principles of energy efficiency (30%)
  • Theories, concepts and principles of ethics (30%)

1.3Industry Contexts

ID: 432301000 NQF Level 4

The main focus of the learning in this knowledge module is to build an understanding of the way in which the transport industry functions, the structure of the industry and issues of ethics within the transport industry.

Learning focus:
  • Introduction to the Transportation industry (100%)

1.4Business Essentials

ID: 432301000 NQF Level 4

The main focus of the learning in this knowledge module is to ensure an understanding of the various business essentials.

Learning focus:
  • Basic Business Principles (25%)
  • Communication (25%)
  • Customer Relations (25%)
  • Maps and Applied Science (25%)

1.5Transport Risk

ID: 432301000 NQF Level 4

The main focus of the learning in this knowledge module is to build an understanding of the various emergencies which may occur.

Learning focus:
  • Incidents and accidents (50%)
  • Medical Emergency (50%)

Unit 2: Practical Skill Module

Practical Skills

ID Module Title NQF Level
432301000 Plan and Prepare Transportation Schedule Level 4
432301000 Co-ordinate the Allocation of Drivers to Vehicles and Confirm Preinspection Reports Level 4
432301000 Allocate Inspectors/Regulators/Point Dispatchers to Points and Compile Inspections/Monitoring Sheets and Reports Level 4

2.1Plan and Prepare Transportation Schedule

ID: 432301000 NQF Level 4

The focus of the learning in this module is on providing the learner an opportunity to practice and display the planning and preparing of transport schedules within a simulated work environment. The learners will be practicing skills related to the Transport Environment in any given scenario.

Learners will be required to:
  • Conduct preparatory activities
  • Interpret customer needs and specifications
  • Prepare operational documents

2.2Co-ordinate the Allocation of Drivers to Vehicles and Confirm Preinspection Reports

ID: 432301000 NQF Level 4
Learners will be required to:
  • Coordinate and allocate drivers and vehicles
  • Confirm pre-inspection reports

2.3Allocate Inspectors/Regulators/Point Dispatchers to Points and Compile Inspections/Monitoring Sheets and Reports

ID: 432301000 NQF Level 4

The focus of the learning in this module is on providing the learner an opportunity to practice and display transport management skills within a simulated work environment. The learners will be practicing transport Inspections/point dispatcher’s skills related to the Transport Environment used in any given scenario.

Learners will be required to:
  • Allocate inspectors/regulators/point dispatchers to points to compile inspections / monitoring sheets and reports
  • Compile Transportation Administrative Reports

Unit 3: Work Experience Module

Workplace Experience

ID Module Title NQF Level
432301000 Developing Transport Schedules Level 4
432301000 Assigning of Driver Schedules and Collation of Trip Documentation Level 4
432301000 Monitoring Trips and Conduct Route Allocation Inspections Level 4

3.1Developing Transport Schedules

ID: 432301000 NQF Level 4

The focus of the work experience is on providing the learner an opportunity to gain exposure to work as part of a team in developing a transport schedule within a real-life transport environment.

Learners will be required to:
  • Observe and assist an experienced transport scheduler develop a transport schedule
  • Prepare and develop a transport schedule
  • Autonomously prepare and develop a transport schedule

3.2Assigning of Driver Schedules and Collation of Trip Documentation

ID: 432301000 NQF Level 4

Gain exposure to work as part of a transportation team in observing road regulations. The Learner will be required to complete each Work Experience for a minimum period of 5 days.

Learners will be required to:
  • Allocate drivers to vehicles
  • Collate trip documentation

3.3Monitoring Trips and Conduct Route Allocation Inspections

ID: 432301000 NQF Level 4

The focus of the work experience is on providing the learner an opportunity to gain exposure to work as part of team in developing a transport schedule within a real-life transport environment. The Learner will be required to complete each work experience at least four (4) times for a minimum period of 5 weeks.

Learners will be required to:
  • Monitor the arrival and departure times
  • Compiling a report on all anomalies

Assessment

Quarterly Written Assessments

The supplied source states that the qualification includes quarterly written assessments.

Final Examination

Final examination at year end.

Articulation

There are currently no qualifications which provide for any direct horizontal, diagonal or vertical articulation with this qualification.

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