Workplace Diversity

Liderazgo Training

Workplace Diversity incorporating Change Leadership
This course is accredited with the Services SETA and covers unit standard “115407” at level 5 worth 10 credits and aligned with unit standard “252043”.

Duration:
1 Day

Course Overview

• Understand the concept "diversity in the workplace" and demonstrate a basic understanding of the importance of diversity management.
• Enable employees and employers alike to respond to workplace diversity issues with openness.

Aim

• Basic knowledge of cultural and other differences in the workplace.
• The meaning of stereotyping and the awareness of the influence of change in the workplace.
• It showcases a way forward to ensure the engagement of people in the successful implementation of change
• It provides a framework for change, which incorporates questions, tools and approaches to enable leaders across your business/organization to lead change in a way that achieves sustainable results
• Basic knowledge of cultural and other differences in the workplace.
• The meaning of stereotyping and the awareness of the influence of change in the workplace.

Learning Outcomes

• Demonstrate an understanding of cultural and other differences in the workplace.
• Different types of cultural and other differences that occur in the workplace are listed. Plan and celebrate wins
• Examples of cultural and other differences are given.
• Reasons why differences exist are given.
• List and understand the concept stereotypes in the workplace.
• The concept stereotype is defined and explained.
• Examples of general stereotypes are given.
• Stereotypes that occur in the workplace are listed and discussed.
• Demonstrate a basic understanding of the role of change in the workplace.
• The concept change is defined.
• Examples of typical changes that occur in the workplace are given and discussed.
• The role of change in the workplace is discussed.
• Walking the talk
• Personal commitments
• Why focus on leading change
• Commitment or compliance
• Recognize how our own attitudes and actions impact on others
• Find new and effective techniques for managing negative emotions in others and self
• Describe the main sources of conflict
• Describe appropriate techniques to manage conflict
• Explain the appropriate techniques in inter-personal conflict management
• Describe the appropriate action plan and strategies to manage inter-group conflict
• Explain the attributes of an effective conflict manager
• The steps needed to resolve conflict

On Completion of the Unit Standard, the Learner Will Be Able to:

• Demonstrating knowledge and understanding of diversity in the workplace.
• Demonstrating understanding of the reality of diversity and its value in a unit.
• Managing team members and taking into account similarities and differences.
• Dealing with disagreements and conflicts arising from diversity in a unit.
• Organization structures and systems that support and reinforce changes and the achievement of desired business results are more likely to be in place.

Training Aids

• Slide Show Presentation