Workplace Diversity

Liderazgo Training

Workplace Diversity incorporating Change Leadership
This course is accredited with the Services SETA and covers unit standard “115407” at level 5 worth 10 credits and aligned with unit standard “252043”.

Duration:
1 Day

Course Overview

  • Understand the concept "diversity in the workplace" and demonstrate a basic understanding of the importance of diversity management.
  • Enable employees and employers alike to respond to workplace diversity issues with openness.

Aim

  • Basic knowledge of cultural and other differences in the workplace.
  • The meaning of stereotyping and the awareness of the influence of change in the workplace.
  • It showcases a way forward to ensure the engagement of people in the successful implementation of change
  • It provides a framework for change, which incorporates questions, tools and approaches to enable leaders across your business/organization to lead change in a way that achieves sustainable results
  • Basic knowledge of cultural and other differences in the workplace.
  • The meaning of stereotyping and the awareness of the influence of change in the workplace.

Learning Outcomes

  • Demonstrate an understanding of cultural and other differences in the workplace.
  • Different types of cultural and other differences that occur in the workplace are listed. Plan and celebrate wins
  • Examples of cultural and other differences are given.
  • Reasons why differences exist are given.
  • List and understand the concept stereotypes in the workplace.
  • The concept stereotype is defined and explained.
  • Examples of general stereotypes are given.
  • Stereotypes that occur in the workplace are listed and discussed.
  • Demonstrate a basic understanding of the role of change in the workplace.
  • The concept change is defined.
  • Examples of typical changes that occur in the workplace are given and discussed.
  • The role of change in the workplace is discussed.
  • Walking the talk
  • Personal commitments
  • Why focus on leading change
  • Commitment or compliance
  • Recognize how our own attitudes and actions impact on others
  • Find new and effective techniques for managing negative emotions in others and self
  • Describe the main sources of conflict
  • Describe appropriate techniques to manage conflict
  • Explain the appropriate techniques in inter-personal conflict management
  • Describe the appropriate action plan and strategies to manage inter-group conflict
  • Explain the attributes of an effective conflict manager
  • The steps needed to resolve conflict

On Completion of the Unit Standard, the Learner Will Be Able to:

  • Demonstrating knowledge and understanding of diversity in the workplace.
  • Demonstrating understanding of the reality of diversity and its value in a unit.
  • Managing team members and taking into account similarities and differences.
  • Dealing with disagreements and conflicts arising from diversity in a unit.
  • Organization structures and systems that support and reinforce changes and the achievement of desired business results are more likely to be in place.

Training Aids

  • Slide Show Presentation

All our Learners are provided with:
Certificate on completion of the course

Awaken your individual and organisational potential by contacting us today, we look forward to hearing from you soon!


We are accredited with the following institutions

Liderazgo Accreditation

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