Voice of the Customer

SA Home Loans

Hi Michael, I would like to thank Liderazgo for the professional manner in which you addressed our learning and development needs. We were looking for an intervention that supported our objective of providing our managers with a set of tools that would empower them to motivate and engage with their employees more effectively. We were also looking for something unique and contemporary. Well you certainly came through for us in all respects. Not only did you deliver a top quality intervention, but you also did an amazing job in customising the programme according to our needs. I am grateful for our relationship and look forward to your on-going support.

Sean Fjellvik
Senior HR Manager

---

Amabhubesi Conferencing and Training

After working with Liderazgo for much of 2012 and 2013, I have been greatly impressed with the service I have received. Michael as a presente has excellent delivery with the ability to adapt. His training is relevant, valuable and hands on information delivered with humour, charisma, panache and real word anecdotal information. Michael is very professional and has a commitment to excellence. I look forward to a continued working relationship with Liderazgo

Debra Munemo
Project Manager

---

Investchem

Good morning Michael, We at Investchem we are delighted to have Liderazgo as our valued and preferred training provider. Michael has been working with us for a number of years and consistently receives positive feedback from people who attended the wide range of training offered by Liderazgo. I would like to personally congratulate and thank Liderazgo for their continued support in developing our people and look forward to doing business with you for many more years to come.

Ronald Lamola
HR Manager

---

Waterstone College

Dear Michel and Julie, Many Thanks for your participation in our enrichment programme. Our pupils have definitely benefited from your expertise and I am confident that the skills they have learnt from you will benefit them not only in school, but for many years to come. We greatly appreciate all you have done and look forward to continuing our relationship with you in the future, sincerely.

Janet Kempen
Management team

---

Skipwaste

Liderazgo Team, THANK YOU VERY MUCH for ALWAYS accommodating us and assisting us (even on short notice). Michael and Julie, you have an awesome team!!!

Rialine van der Merwe
SHERQ Manager

---

Sasol

Good day Rosemary and Team, I am very happy to be working with Liderazgo. All administrators are friendly and helpful. We look forward to working with you in the future.

Shereen Jaynarain
Training co-ordinator – Learning and Development

---

United Bulk

United Bulk has been given the best customer service. Not only do they assist with the booked training, but they also assist with emergency training as well. We know we can call at any time to make additional arrangements, and they will always assist however they can. You guys are exceptional! Keep it up!

Tanya Hessell
Compliance Administrator

---

Comments from our learners

• The class was good.
• Good program, even better assessor.
• Good training course
• Fantastic invigilators
• A very professional teacher with great skills
• Very informative and interesting
• The course was good and easy to understand. The facilitator was excellent and made the course easy and enjoyable.
• All the language and explaining was clear and understandable. The class was loud and clear, easy to listen to.
• The facilitator was very understanding, humble and patient. He is a good teacher.
• He was a great facilitator by making sure that you understand before he moves on to the next module.
• The facilitator was good and easy to talk to and approachable to ask when you don’t understand, she explains in an easy and understandable manner.
• I am happy with the facilitator as I learnt a lot. He is an excellent facilitator, and I would recommend him to other people.
• He is very funny and friendly. He is good with what he is doing, I wish I had more classes with him.
• The facilitator is easy to understand. His course presentation is understandable, and he is easy to interact with as he is funny as well.
• Good and well explained from theory to practical and given time to perform practical’s.
• I commend her as she’s good and professional when giving out the work. I found it easy to learn and understood the teachings.
• I enjoyed the course and managed to learn and understand all the content in it. I would love to do the refresher course with her again.
• The facilitator made this course easy for all of us to understand and he was very patient with us.
• The facilitator is good at explaining of dangerous goods, and he is clear on what he says, he is a professional facilitator. Keep up the good work.
• The facilitator is a very good facilitator and is very hands on and he’s always willing to make you understand.
• The facilitator is a very good facilitator and has the skills for training.
• The lesson was professionally conducted, and all details were explained to the best of our understanding. Excellent job, much appreciated.
• I really enjoyed the way our facilitator taught us because I now know exactly what is important if I experience any difficulties at my working place.
• The course was easy to understand and very informative. The facilitator was professional and very patient with the learners.
• A good facilitator who explains everything in detail so we understand.